Frequently Asked Questions

Everything you need to know about your journey through the stars.

Do you offer international shipping for telescopes and accessories?

Yes, we ship to most countries worldwide. Please note that certain brands may have manufacturer-imposed territorial restrictions, and international customers are responsible for local customs duties and taxes.

What is your return policy for optical equipment?

We offer a 30-day return policy for most items in new, resalable condition with original packaging. A restocking fee may apply to specialized items or equipment that shows signs of use.

How can I track the delivery of my order?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website. High-value astronomical equipment may require a signature upon delivery.

Does my telescope come with a warranty?

All new products sold by OPT Telescopes include a full manufacturer's warranty. The duration and coverage specifics vary by brand, but we are happy to assist you in facilitating any necessary warranty claims.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you invest in the high-quality gear you need for astrophotography.

Can I get expert advice on which telescope to buy?

Absolutely. Our team of expert astronomers is available via chat, email, or phone to help you choose the perfect equipment based on your experience level and celestial interests.